Welcome to The Reserve at Evanston

Sam Clark

Stars: 5

Very happy with the customer service provided by Kayla as my family navigated the application process for this apartment complex.

Jun 10, 2025

gamendezc

Stars: 5

Jun 07, 2025

Sheng Long

Stars: 5

Our microwave was broken and the team replaced our broken microwave with a new microwave. The process was very smooth.

Jun 04, 2025

Nilia Maffioly

Stars: 4

May 16, 2025

Doug Albers

Stars: 5

Apr 08, 2025

Brandon D

Stars: 5

I loving calling this place home! Hands down best community in Evanston. Maintenance responds promptly and the wonderful women, Lizette and Cynthia in the office are super kind and professional! Always decorating the community to make it feel even more like home. They've made me felt welcomed since I first walked in those doors. Highly recommend 👌

Feb 17, 2025

Thomastrius Murray

Stars: 5

They did great job

Feb 14, 2025

Jianing Song (Shirley)

Stars: 5

Feb 12, 2025

Nicolas Min

Stars: 5

Feb 06, 2025

Yuting Zhou

Stars: 5

Feb 01, 2025

Harrison Fagg

Stars: 4.5

Moved in a few months ago. So far the property has been very responsive to any and all requests for maintenance. Additionally, the team has been great at communicating with me if any issues do arise. I have enjoyed working with them.

Jan 10, 2025

Alejandra Jaime

Stars: 5

Narciso help us with one of our issues and he was super kind and awesome!

Nov 21, 2024

Ygor Marin

Stars: 5

Nov 19, 2024

Dante Taylor

Stars: 5

The Reserve Evanston is a great place to live. The maintenance crew led by Oscar is great, very timely, knowledgeable and responsive. Lizette and Cynthia are amazing property managers. They are always seeking new ways to enrich the living experience for the tenants with food trucks, pool events, and fun monthly challenges. They provide snacks, drinks, and dog treats for the tenants. But nothing beats their bright welcoming smiles whenever you go to the leasing office. Arriving early and sometimes leaving late, yet they still offer an open door policy for any questions and requests from tenants. I do wish The Reserve corporate would approve 3 things for Evanston location. 1. Better Garage System (Ex: Butterfly System) 2. Electric Car Charging in Garage 3. Quarterly or Semi-Annually Exterior Window Cleaning Lizette, Cynthia, and Oscar more than makeup for any of the wishes above though. With them there I would absolutely recommend others to the Reserve Evanston and already have.

Jul 18, 2024

Yunus

Stars: 5

Feb 16, 2024

Ishan Sharma

Stars: 5

Great place to live at Evanston. Home are spacious and well furnished. The management staff is prompt and super helpful and the property is maintained well.

Jan 10, 2024

Sandra Quittem

Stars: 5

I have been living here over two years. I really like having a washer and dryer in unit. Also it is nice to have a heated garage and elevator . The staff is excellent . Maintenance response very quickly. The decor of lounge and outside is really nice. Very quiet building .

Jan 10, 2024

Jiaran Wang (Sophia)

Stars: 5

The management team are great! They always respond to my inquiries in a timely manner. The cleaning staff would even greet me in the hallway which makes me feel really warm. Great apartment! Highly recommend!

Jan 09, 2024

Michael Nevarez

Stars: 5

Great experience thus far...renovated apartment, Clean facilities/amenities and a great management team. Any questions are answered in a timely manner as are any work orders. No complaints.👌

Dec 15, 2023

Michael Nevarez

Stars: 5

Great experience...renovated apartment, Clean facilities/amenities and a great management team. Any questions are answered in a timely manner as are any work orders. No complaints.👌

Dec 15, 2023

Reema Nayar

Stars: 4

We rented a three bedroom apartment at the Reserve for about seven months. The floor plan made excellent use of the space and the apartment was very comfortable. The building was well managed. Communication from the property manager Kayla was always very professional and pleasant - prompt, polite, clear and comprehensive - in the run up to our stay, during our stay, and also for move out. Oscar and his team did a great job at responding to maintenance requests!

Jul 27, 2023

Pallavi Srivastava

Stars: 5

I have had the privilege of residing at the Reserve for the past 1 year, and I must say that my experience has been absolutely outstanding. From the moment I stepped foot into the building, I knew I had found a place that truly felt like home. The first thing that struck me about the Reserve was the impeccable maintenance and cleanliness. The common areas are flawlessly maintained and the attention to detail is evident throughout, creating an inviting and welcoming atmosphere. The management and staff deserve immense praise for their professionalism and attentiveness. They go above and beyond to ensure that all residents' needs are met promptly and efficiently. I would highly recommend staying at The Reserve.

Jul 17, 2023

Kara Holley

Stars: 5

The Reserve is undoubtedly the best complex to live at in Evanston! The staff works hard to create a community for current residents with sponsored events, monthly newsletters, and updates about the property via email. The apartments are updated and modern, and has a responsive maintenance team to tend to any issues that may come up. Residents are able to easily submit work orders through the online portal 24/7. The Resident Lounge has a coffee machine, sparkling water dispenser, TV, ample/comfortable seating (perfect for group projects/meetings), and computers/printer for resident use. The buildings are secured with key fob access, deliveries are safe in the package lockers (opened with a private code sent in a text or email), and the pool is great to enjoy in the summer! It's a short walk to the historical Downtown Evanston, Northwestern University campus (with bussing to/from the campus just steps outside the courtyard), and public transportation - CTA Purple line & bus + the Metra train that goes Downtown Chicago. Walking through the brick paver courtyard at night with the beautiful string lights is just a plus, especially in the winter with the snow! In combination with the amazing residents/neighbors, a helpful staff, and accessible amenities - The Reserve is the place to be! 5 stars doesn't do this place justice!

Dec 02, 2022

Nasser Alhajri

Stars: 5

Just moved in to The Reserve! I would say my experience from first call to till I moved in was outstanding. The property is great and located in a very nice area and close to campus, downtown and other attractions . The bldg and apartment are clean, very well maintained, nice floor plans, secured access, covered cars’ garage, perfect amenities and more. The Current tenants and neighbors are friendly. The management and maintenance teams are nice and supportive all the time ! Kara ( who just moved to another location) and Kayla are the best ! They made it easier for me ( considering I am coming from a different country). They deserve a BIG thanks for their efforts and support. Finally, I would highly recommend this place for all including families :)

Sep 19, 2022

Ryan Bair

Stars: 5

Great place to live! Close to campus, super clean common areas , the staff is friendly and responsive. Overall great and highly recommend.

Aug 31, 2022

M Allen

Stars: 4

We've been living at the Reserve for three years now and are very happy here. The Reserve is safe--no one can walk into apartment areas off the street and the garage is locked to outsiders. Cleanliness is a plus as is the work out room. The pool is my favorite amenity. The lounge is also a party room. Residents are very friendly and polite. This is one of the NU bus stops, so it's easy to get to campus. What's not to like?

Aug 31, 2022

Filippos Papadimitriou

Stars: 5

Great place, great management and maintenance staff - consistently kind and helpful. Modern, renovated spaces with great public amenities. No complaints.

Aug 31, 2022

Limera1n

Stars: 5

I’ve been living here for a year, and my overall experience is great. The public spaces of the apartment are maintained very well, including the flowers and grass along the street, the gym, and the package room. The maintenance team is really quick and helpful. They were able to come and fix my AC just one hour after the call, which is amazing.

Aug 31, 2022

Prachi Joshi

Stars: 4

We've been living at the Reserve for a few months and it's a great value for money compared to other apartment buildings in Evanston. It's super quiet, but close to other buildings and a short 20min walk to campus. The building staff is super friendly and quick to respond. We love it here!

Aug 30, 2022

Carmen Noe

Stars: 5

We have been here about 1 month and cannot say enough good things. The staff is so very friendly, and makes the transition to apartment life once of ease. We love the pet friendliness, soda stream and coffee maker, and have enjoyed the gym and pool a few times as well. Pleasantly surprised at the lack of noise from outside even though there are often sirens or trains passing it is not noticable-even for out dogs. We are excited to spend a few years calling the Reserve Home!

Aug 29, 2022

Jane Perrin

Stars: 5

The Reserve is an excellent place to rent. The units are clean, well-designed and have all appliances, including dishwasher, washer, dryer and disposal which are not easy to find in this area. The grounds are lovely and well-maintained, with a pool and fitness center. The office managers and maintenance are helpful, efficient and prompt. I don't think it gets any better!

Aug 27, 2022

June Morrow

Stars: 4.5

I've been living here at the Reserve of Evanston for almost 3 years. I love it!! The service here is wonderful. The management and maintenance crew are excellent. The site is kept clean, the flowers are gorgeous, the exercise room is always clean, the leisure room with coffee and drinks is great! The pool .... a great asset. And being able to bar-b-que is a treat. There's just about every amenity that can be had. Close to everything and walking distance to the Farmer's Market. A real plus!! I am very happy here.

Aug 26, 2022

Sandra Quittem

Stars: 5

I really like The Reserve. I renewed my lease for another year. Having a washer and dryer in the apartment is a huge plus. Heated garage is also great. It is very clean outside of the apartment too.Staff is very helpful and friendly .

Aug 24, 2022

Zuyue Fu

Stars: 5

I spent two years (July 2020 - July 2022) here. Overall it is a good apartment. The price during the pandemic was fair (now it is pretty high..). My unit was fully renovated before I moved in and I like the vinyl floor in the living room which makes it easy to clean. The maintenance team is always responsive and supportive no matter before/after the change of the management. I did not have much negative experience, except for the sensitive fire alarm / other people's car blocking my car in the garage / some delivery people did not know where to drop off the package. The most complain within the unit is the noisy A/C. It has two voltage levels: high and low, and usually low would be enough and high would be too noisy. The funniest part is that when you have low level for the cooling then you must switch the heating to high, and vice versa. This means that within a year you need to manually switch the voltage levels at least twice (you need to open the control panel to do so). The old A/C system is easy to switch; the new one is much more complicated so I need to call the team to help.. Another complain is the W/D, where the washer does not have enough power to spin.. Everytime I need to wash my towel (regular one bought from ikea) I need to wring it out myself and put it into the dryer.. The old W/D was good, so I do not really understand why they (old management) change it.. But those are really minor issues that do not significantly affect the quality of living here. Overall, it is a good apartment and I recommend living here.

Aug 10, 2022

Kara Lyons

Stars: 5

My partner and I just moved to Evanston for me to attend grad school, and we've loved our time at the Reserve! It is pet friendly, the amenities are amazing, our unit is updated and super modern, and the location is unmatched. We're super close to Northwestern, downtown Evanston, and other apartment complexes where friends live. My favorite part about the Reserve is that we have students, working professionals, and families all in one place. They are super pet friendly too! I also love using the coffee machine and soda stream in the main office.

Aug 05, 2022

Katherine Boswell

Stars: 5

Alright I’ll be honest, when it comes to apartments I am picky. To and ungodly amount, even with things that most people shouldn’t be particular about. However, as difficult as finding a good apartment is, from amenities, to how are the walls (will all of my convos be heard or not???), even to things like are my friends going to like me or judge me based off of my place of residence?? (Which happens whether people think it does or not…kind of a bummer). I am pleasantly surprised by The Reserve! Not only are staff and maintenance kind, understanding, and speedy about any issues. I am Loving the vibes and aesthetic beauty inside and outside this place!! Apartment hunting comes down to everyone’s personal preferences of course, everyone likes something different, that’s no problem. But for me this is my choice for if you want a 5 star apartment to vibe in! So keep it up guys!!

Mar 02, 2022

Alexandra Dale

Stars: 5

If anyone asks me to recommend a place in Evanston, I always point them in the direction of The Reserve. Not only are the public spaces kept clean and tidy, staff is extremely attentive and friendly! Apartment layouts are adorable and well priced for the area too. Maintenance is always quick to solve any issues within the apartment itself as well! Well deserving of a 5-star review. :)

Mar 01, 2022

Noah Gottesman

Stars: 5

I've been living here since May of 2021 and just recently there has been a change in management. The new management and staff are very kind and helpful! There has been many noticeable changes since the change of management especially changes that are centered around bringing residents together which is exciting! As for the apartments, the living spaces are clean and spacious and the appliance are good quality. There is an underground heated parking garage which is great if you have to store a car. The only thing that could be improved is that you have to go all the way downstairs to throw out garbage/recycling as there isn't a trash chute on each floor.

Dec 26, 2021

Danielle Anderson

Stars: 5

Nov 11, 2021

Kiliane Yao

Stars: 5

Sep 18, 2021

姚兰泓

Stars: 5

Sep 18, 2021

王文渊

Stars: 5

Jul 05, 2019

DTG

Stars: 5

Very nice apartments and friendly staff. The public places like hallways and gym are kept very clean, the package center with locking lockers for packages is a huge plus. A year ago, I would have given a 3 star but the staff has sent out surveys to the tenants and actually fixed the complains. My main issue before was slow response time from maintenance staff, but they have rehired for those positions and I have no complaints. I started my lease right when the new management was taking over and I really dont understand the 1 star review here for "new management". They are definitely rank pretty high from the managements Ive seen.

May 04, 2019

Minh Ho

Stars: 5

Jul 07, 2016

Milly Brown

Stars: 5

Oct 30, 2015